{"id":7594,"date":"2021-12-17T11:57:49","date_gmt":"2021-12-17T11:57:49","guid":{"rendered":"https:\/\/selva-apartments.com\/?p=7594"},"modified":"2025-12-12T23:42:15","modified_gmt":"2025-12-12T23:42:15","slug":"condizioni-generali","status":"publish","type":"post","link":"https:\/\/selva-apartments.com\/en\/condizioni-generali\/","title":{"rendered":"TERMS AND CONDITIONS"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7594\" class=\"elementor elementor-7594\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32733c43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32733c43\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3206121 ot-flex-column-vertical elementor-invisible\" data-id=\"3206121\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe7dad7 elementor-align-left elementor-hidden-desktop elementor-invisible elementor-widget elementor-widget-ibutton\" data-id=\"fe7dad7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ibutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-button\">\r\n\t\t\t<a href=\"https:\/\/selva-apartments.com\/en\/\" class=\"octf-btn octf-btn-dark elementor-animation-shrink\">&lt; INDIETRO<\/a>\r\n\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c281a4b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c281a4b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TERMS AND CONDITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4b8cf7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a4b8cf7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATION AND CANCELLATION CONDITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f11f7d elementor-widget elementor-widget-toggle\" data-id=\"9f11f7d\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">BOOKING<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1661\"><p>The reservation of the accommodation is valid just after the receipt of our written confirmation, in response to your booking, as well as a deposit of 30% of the total accommodation amount. The deposit can be paid via Credit Card or bank remittance to La Selva S.r.l.<\/p><p>Unfortunately, it is not possible to guarantee you a specific apartment number or floor, yet we will do our best to take your wishes into account.<\/p><p>There may be differences to the illustrated sketches and photos of the rooms and apartments but these do not justify any right to price changes or cancellation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1662\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1662\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">APARTMENT RESERVATION INCLUDES<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1662\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1662\"><p>The accommodation: Apartment with kitchenette includes the overnight stay only, with the free usage of the facilities of the residence like spa\/swimming pool, bed linen and towels on arrival, middle stay towel change, final cleaning ( kitchen excluded ) on departure day and 1 parking space per reserved apartment are included.<\/p><p>At Residence La Selva we offer daily fresh bread-roll service for extra fee or daily continental breakfast also for extra fee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1663\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1663\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">VACATION WITH YOUR PET<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1663\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1663\"><p>We accept dogs on request only at Residence Villa Gran Baita and Residence La Selva (not at the Chalet La Selva) for an additional cost of Euro 15,00 per dog per animal without food at the following conditions :<\/p><ul><li>in commonly used areas of the Residence Houses dogs must be accompanied on a leash and are not allowed to enter the wellness area<\/li><li>Dogs must not be left unattended in the apartment<\/li><li>Every dog owner is liable for his own dog in case of damage on things and others and eventual damage has to be paid before departure<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1664\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1664\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PAYMENT\/DEPOSIT FOR CONFIRMATION<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1664\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1664\"><ul><li id=\"u87328-2\"><p>The deposit can be paid from the comfort of your home through a secure connection Pay button on our official Site <a href=\"\/en\/pagamenti\/\">HERE<\/a>, or as well through bank remittance at the following coordinates:<\/p><p class=\"translation-block\"><strong>Banca Raiffeisen Selva Gardena<br>\nIBAN : IT48U 08238 58890 000300010855<br>\nSWIFT\/BIC Code RZSBIT21055<br>\nReceiver: LA SELVA S.r.l.<\/strong><\/p><p>You will get a definitive written confirmation as soon as the deposit is on our bank account.<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1665\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1665\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">GENERAL INFORMATION<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1665\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1665\"><div role=\"tabpanel\" aria-labelledby=\"u87334-4\"><div><div><div data-content-guid=\"u25050-19_content\"><p>Your apartment at the Residence La Selva and Residence Villa Gran Baita is available from 4.00 p.m. on your day of arrival. We ask you to vacate your room by 10 a.m. on the day of departure. Late check-out possible for a fee and on request.<\/p><p>You can settle the hotel bill in EUR in cash, or credit card (Eurocard, Visa, MasterCard). American Express and Diners are not accepted. Please note that cash payments in Italy are only allowed up to a maximum amount of \u20ac 4.999,99 for EU citizens.\n\nThe bill and the local tax and extras can be settled preferably within 7.30 p.m. the day before departure or within 10 a.m. on the departure day.<\/p><p>Children until 2.9 years of age are our guests. If you need a baby cot (inclusive linen and towel set and 2 towel change within 1 week) we will charge an additional cost of 100,00\u20ac per cot and week (15,00\u20ac per day). \u00a0<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1666\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1666\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">LOCAL TOURIST TAX<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1666\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1666\"><p>Guests aged 14 years and over have to pay a local overnight tax. This fee is not included in the total price of your stay and payable during your stay.<\/p><p>The local tax will be requested at all tourist accommodation, on a per-guest and per-overnight-stay basis. The amount is based on the category of the establishment. Children and adolescents under 14 years of age are exempt from the tax. The local tax is payable upon departure and is listed separately on the invoice.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1667\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1667\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">TRAVEL INSURANCE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1667\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1667\"><p>SO THAT YOUR HOLIDAY IS A TOTAL SUCCESS EVEN FOR COVID-19 RELATED REASONS<\/p><p>We recommend that you book our travel insurance, so you can enjoy a worry-free holiday at Residence la Selva and Residence Villa Gran Baita. With this, you financially insure yourself in case anything unforeseeable happens before you start your holiday. The insurance being offered  can be booked from you upon your apartment reservation. All the cancellation costs in case of accident, illness or death of the insured person, their children, parents or grandparents are covered with approx. 5% of the total accommodation price. <a href=\"\/en\/pagamenti\/\">Europ\u00e4ische Reiseversicherung<\/a>. This also applies to significant damage to property or burglary that requires the presence of the authorized owner, as well as in case of pregnancy.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1668\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1668\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">CANCELLATION TERMS AND CONDITIONS SUMMER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1668\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1668\"><p>+ If you cannot start your journey to Residence La Selva and Residence Villa Gran Baita and we receive your cancellation up to 45 days before the start of your holiday, no penalty fee will be charged and the deposit can be vouchered or sent back.<\/p><p>+ If you cancel between 45 days and 29 days before the start of the holiday, you are charged 50% of the established amount.<\/p><p>+ If you cancel between 29 and 15 days before the start of the holiday, you are charged 75% of the established amount.<\/p><p>+ If an apartment is cancelled from 14 days until arrival date, or in case of no-show 100% of the final total for the booking will be charged.<\/p><p>In the case of anticipated departure, postponed arrival or no-show, he\/she\/they is\/are liable to pay the price for the actual stay, as well as total of the agreed price for the remaining services not used.<\/p><p>Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206\/2005 (Consumers' Code)<\/p><div>\u00a0<\/div><div>For any reservation we recommend our kind guests to stipulate a travel insurance,<a href=\"\/en\/pagamenti\/\"> <u><b>the Europ\u00e4ische Reiser\u00fccktrittsversicherung<\/b><\/u><\/a>,does cover all family members by short term cancellations in case of positivity to Covid.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1669\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1669\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">CANCELLATION TERMS AND CONDITIONS WINTER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1669\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1669\"><p>+ If you cannot start your journey to Residence La Selva and Residence Villa Gran Baita and we receive your cancellation up to 45 days before the start of your holiday, no penalty fee will be charged and the deposit can be vouchered or sent back.<\/p><p>+ If you cancel between 45 days and 29 days before the start of the holiday, you are charged 50% of the established amount.<\/p><p>+ If you cancel between 29 and 15 days before the start of the holiday, you are charged 75% of the established amount.<\/p><p>+ If an apartment is cancelled from 14 days until arrival date, or in case of no-show 100% of the final total for the booking will be charged.<\/p><p>In the case of anticipated departure, postponed arrival or no-show, he\/she\/they is\/are liable to pay the price for the actual stay, as well as total of the agreed price for the remaining services not used.<\/p><p>Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206\/2005 (Consumers' Code)<\/p><div>\u00a0<\/div><div>For any reservation we recommend our kind guests to stipulate a travel insurance,<a href=\"\/en\/pagamenti\/\"> <u><b>the Europ\u00e4ische Reiser\u00fccktrittsversicherung<\/b><\/u><\/a>,does cover all family members by short term cancellations in case of positivity to Covid.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>04.12.2021 &#8211; 22.12.2021<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":["post-7594","post","type-post","status-publish","format-standard","hentry","category-condizioni-generali"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"04.12.2021 - 22.12.2021\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Editing\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/selva-apartments.com\/en\/condizioni-generali\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in 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