TERMS AND CONDITIONS

TERMS AND CONDITIONS

INFORMAZIONI E CONDIZIONI DI CANCELLAZIONE

The reservation of the accommodation is valid just after the receipt of our written confirmation, in response to your booking, as well as a deposit of 30% of the total accommodation amount. The deposit can be paid via Credit Card or bank remittance to La Selva S.r.l.

Unfortunately, it is not possible to guarantee you a specific apartment number or floor, yet we will do our best to take your wishes into account.

There may be differences to the illustrated sketches and photos of the rooms and apartments but these do not justify any right to price changes or cancellation.

The accommodation: Apartment with kitchenette includes the overnight stay only, with the free usage of the facilities of the residence like spa/swimming pool, bed linen and towels on arrival, middle stay towel change, final cleaning ( kitchen excluded ) on departure day and 1 parking space per reserved apartment are included.

At Residence La Selva we offer daily fresh bread-roll service for extra fee or daily continental breakfast also for extra fee.

We accept dogs on request only at Residence Villa Gran Baita and Residence La Selva (not at the Chalet La Selva) for an additional cost of Euro 15,00 per dog per animal without food at the following conditions :

  • in common used areas of the Residence Houses dogs must be accompanied on a leash and are not allowed to enter to the wellness area
  • Dogs don't have to be unattended in the apartment
  • Every dog owner is liable for his own dog in case of damage on things and others and eventual damage has to be paid before departure
  • The deposit can be paid from the comfort of your home through a save connection Pay button on our official Site HERE, or as well through bank remittance at the following coordinates:

    Banca Raiffeisen Selva Gardena
    IBAN : IT48U 08238 58890 000300010855
    SWIFT/BIC Code RZSBIT21055
    Receiver: LA SELVA S.r.l.

    You will get a definitive written confirmation as soon as the deposit is on our bank account.

Your apartment at the Residence La Selva and Residence Villa Gran Baita is available from 4.00 p.m. on your day of arrival. We ask you to vacate your room by 10 a.m. on the day of departure. Late check-out possible for a fee and on request.

You can settle the hotel bill in EUR in cash, or credit card (Eurocard, Visa, MasterCard). American Express and Diners are not accepted. Please note that cash payments in Italy are only allowed up to a maximum amount of € 999,99 for EU citizens. The bill and the local tax and extras can be settled preferrably within 7.30 p.m. the day before departure or within 10 a.m. on the departure day.

From 1.1.2015 a tourist tax of € 2.50 per person (aged 14 years and over) per day, will be charged, payable on departure. The local tax will be requested at all tourist accommodation, on a per-guest and per-overnight-stay basis. The amount is based on the category of the establishment. Children and adolescents under 14 years of age are exempt from the tax. The local tax is payable upon departure and is listed separately on the invoice.

SO THAT YOUR HOLIDAY IS A TOTAL SUCCESS EVEN FOR COVID-19 RELATED REASONS

We recommend that you book our travel insurance, so you can enjoy a worry-free holiday at Residence la Selva and Residence Villa Gran Baita. With this, you financially insure yourself in case anything unforeseeable happens before you start your holiday. The insurance being offered can be booked from you upon your apartment reservation. All the cancellation costs in case of accident, illness or death of the insured person, their children, parents or grandparents are covered with approx. 5% of the total accommodation price. Europäische Reiseversicherung. This also applies to significant damage to property or burglary that requires the presence of the authorized owner, as well as in case of pregnancy.

+ If you cannot start your journey to Residence La Selva and Residence Villa Gran Baita and we receive your cancellation up to 30 days before the start of your holiday, no penalty fee will be charged and the deposit can be vouchered or sent back.

+ In caso di disdetta da 29 giorni a 15 giorni prima della data di arrivo, addebitiamo il 50% dell’importo previsto per l’intero soggiorno.

+ In caso di disdetta da 14 giorni fino a 8 giorni prima dell’arrivo è previsto l’addebito del 75% dell’importo previsto per l’intero soggiorno.

+ If an apartment is cancelled from 7 days until arrival date, or in case of no-show 100% of the final total for the booking will be charged.

In the case of anticipated departure, posticipated arrival or no-show, he/she/they is/are liable to pay the price for the actual stay, as well as total of the agreed price for the remaining services not used.

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)


For any reservation we recommend our kind guests to stipulate a travel insurance, the Europäische Reiserücktrittsversicherung,does cover all familiy members by short term cancellations in case of positivity to Covid.

+ If you cannot start your journey to Residence La Selva and Residence Villa Gran Baita and we receive your cancellation up to 30 days before the start of your holiday, no penalty fee will be charged and the deposit can be vouchered or sent back.

+ In caso di disdetta da 29 giorni a 15 giorni prima della data di arrivo, addebitiamo il 50% dell’importo previsto per l’intero soggiorno.

+ In caso di disdetta da 14 giorni fino a 8 giorni prima dell’arrivo è previsto l’addebito del 75% dell’importo previsto per l’intero soggiorno.

+ If an apartment is cancelled from 7 days until arrival date, or in case of no-show 100% of the final total for the booking will be charged.

In the case of anticipated departure, posticipated arrival or no-show, he/she/they is/are liable to pay the price for the actual stay, as well as total of the agreed price for the remaining services not used.

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)

 
For any reservation we recommend our kind guests to stipulate a travel insurance, the Europäische Reiserücktrittsversicherung,does cover all familiy members by short term cancellations in case of positivity to Covid.

en_GBEN

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